Contact Us

We are happy to assist you with any questions, concerns or support requests regarding your beauty orders, products and services.

Contact Information

Operating Company: Urumqi Jialuge Trading Co., Ltd.

Company Address: Room 501, Unit 3, Building 2, No. 1 Youyi Road, High-tech Zone (Xinshi District), Urumqi, Xinjiang

Support Email: service@nulakia.com

Contact Phone: 18327336996

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM We are closed on weekends and official holidays.

Response Time

Email inquiries will be replied within 24–48 working hours. Phone support is available during our business hours. Please leave a message if we are unable to answer immediately, and we will get back to you soon.

Common Topics

• Order tracking
• Shipping questions
• Return & refund requests
• Beauty product shade, ingredients, stock inquiry
• Website technical issues

Please write down your order number in your email if you have placed an order. It helps us process your request faster.